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Our Rates: $0.30/gram + $1/hour

Minimum order per print starts at $10

Student rates: $0.15/gram + $1/hour

Step 1:
Download your 3D Model in a STL, STEP, OBJ or 3MF file format
*If unsure, use STL or STEP

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Step 2:

Send the file to us through Telegram, Whatsapp or Email

Include the following regarding your print options:

1. Material and Colour

Right now, Phoenix Prints only offers black and white PETG, but do check with us if we have other colours available.

2. Print Infill (Internal Strength)

We recommend 5-10% for light to medium duty, 25% for heavy duty. Not much increase in strength after 50%
The print infill will affect the final cost (weight and time to print)

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Step 3:

We will calculate the weight and time taken for your print in our slicer software (Orca Slicer) and get back to you with the quotation.

Printer and Settings

3D Printer Model: Bambu Lab P1P, 0.4mm nozzle
Slicer Software: Orca Slicer / Bambu Studio

Print Settings: Standard 0.20 mm layer height, Wall loops: 3, Surface Layer: Monotonic, Infill Type: Grid, Supports: DependsSli

Printing Service Details and Disclaimers

Print Quality: The quality of the 3D print depends on the model.
Smoothness: The print may have visible print lines or texture due to the manufacturing process.

Scaling: Ensure your models are in the correct scale before exporting
Dimensional Accuracy: Prints dimensions may vary slightly (±0.1-0.5 mm).

Custom Requests: We will do our best to accommodate additional requests. Feasibility is subject to material and process limitations.
Production Timeline: Quotation will take 1-2 days and for printing, other than the quoted time taken, we may take an additional 1-3 days depending on our demand.
Delivery Information:

  • Small orders will be delivered via Singapore Post's Tracked Package (SmartPac) service. ($1.99)

  • Delivery will be to the letterbox at the local Singapore address provided.

  • If the letterbox is full or the product cannot be placed in the letterbox, doorstep delivery attempts will be made.

  • For larger prints, you can collect from us or discuss additional courrier options

Return and Refund Policy

We accept returns on our products as part of our mission to close the loop on plastic waste, whether your product is broken or you simply don't want it anymore. Stay tuned for our return rewards program comming soon.

Please contact us directly to discuss your situation before mailing anything to us. Refunds will be settled on a case by case basis.

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